Welcome to Look Up Look Down! By purchasing our mugs, travel mugs, coasters, or coffee subscriptions, you agree to these Terms of Service. If you do not agree, please do not use our site.
We offer ceramic mugs, premium stainless steel travel mugs, coasters, and coffee subscriptions. Bundles may include multiple items such as:
Travel mugs and ceramic mugs are made with Lead and BPA-free materials and designed to be part of your daily coffee ritual.
All prices shown on the website are final. If applicable, taxes will be included or clearly indicated at checkout.
We process and ship orders as quickly as possible, usually within a few business days of receiving payment (excluding weekends and holidays). Shipping times depend on your chosen shipping method and destination.
Please note that all shipping times are estimates and not guaranteed. Delays may occur due to carrier issues, weather, or customs. Tracking information will be provided where available.
Please see our Guarantee & Warranty page for full details on returns, refunds, and our 90-Day Use-It-or-Trash-It Guarantee.
Look Up Look Down is not liable for indirect, incidental, or consequential damages arising from your purchase or use of our products. Our liability for any claim is limited to the amount paid for the product in question.
These Terms are governed by the laws of Slovenia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Slovenia.
Questions about these Terms? Email us at lookuplokdowndrinkware@gmail.com.